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Privacy & Security

Publisher

BALLETONIST is a registered Trademark, with the Head office based in Amsterdam, The Netherlands.
Chamber of Commerce Amsterdam registration number 67666310 | VAT number NL150233747.
For any questions about privacy please do not hesitate to contact BALLETONIST by email: info@balletonist.com or by filling out the contact form on the website.

 

Data collection

The privacy and protection of your personal data is very important to both you and BALLETONIST.
As a result, we ensure that we adhere strictly to the requirements of the applicable data protection laws when collecting, processing and using your data. The personal data that we do collect about you enables us to provide you with our services and improve them where we can. It is possible to visit the BALLETONIST Online-Boutique without providing any personal data. However, in some circumstances we will need to obtain personal data from you and we normally collect your personal data in the following circumstances:
when you place an order with us
when you contact us
when you register to use and use our password protected/members area
when you subscribe to or cancel your subscription to our newsletter
Your data helps us to individually design and constantly improve your shopping experience in the BALLETONIST Online-Boutique. We specifically use personal data for processing and communicating with you regarding orders, delivering goods, assessing creditworthiness, processing payment, to prevent improper use of our website and in order to provide you with marketing communications by post, email and/or phone about our products, services and events that you request from us, consent to receiving from us or which we feel may interest you. In order to contact you more easily and quickly than by post we request you to provide us with your e-mail address. It goes without saying that we will only contact you by email for marketing purposes if you have expressly consented to this. You can revoke your permission for us to use, process and/or forward your personal data for marketing purposes at any time by sending an informal notification to: Info@balletonist.com or by filling out the contact form on the website.

 

Personal data

We collect personal data if you voluntarily communicate this to us within the scope of your order, by contacting us (for example via a contact form or e-mail) or by opening a customer account. Which data are collected can be seen in the respective input forms. We use the data you have provided to process the contract and to process your inquiries. After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and will be deleted after expiration of the tax and commercial storage periods, unless you expressly consent to further use of your data or we reserve ourselves an additional data usage Is legally permitted and to which we will inform you below. The deletion of your customer account is possible at any time and can be carried out either by means of a message to the contact option described below or by means of a function provided for this purpose in the customer account. We store the personal data for optimum order processing and, if necessary, pass it on to other companies for this purpose. This is mainly for packing and shipping the ordered items, for handling returns and accounting. The data thus transmitted may only be used by the contracted companies to fulfil their task. Any other use of the information is not allowed. We reserve the right to use your advance and increase, your address and order data for our own marketing purposes. You may, of course, revoke the permission to use, process, or share the data for marketing purposes at any time by sending us an appropriate message. This can be done at any time by contacting BALLETONIST by email: Info@balletonist.com or by filling out the contact form on the website.

 

Data protection

When you register with the BALLETONIST Online-Boutique or place an order, your personal data will be transmitted to us. To protect this information, any information sent to us is encrypted using SSL technology (Secure-Socket-Layer). SSL technology is industry standard encryption technology that protects your data from being intercepted and/or misused by third parties whilst it is being sent over the internet. BALLETONIST maintains various other security measures for protecting the personal data of its customers. In connection with these security measures you will occasionally be requested to provide proof of your identity before we display your personal information for you. One example of this procedure is access to your customer account is only possible by entering a password. You are responsible for keeping any passwords, login details and user details confidential at all times.

 

Data storage

Applicable data protection legislation imposes various storage duties and requirements on BALLETONIST as well as certain requirements on how long personal data can be retained by BALLETONIST. All personal data is therefore stored and retained by BALLETONIST in accordance with the requirements of applicable data protection legislation or when the purposes for which such data is used as set out in clause 2 and 3 cease to apply.

 

Credit Assesment

If you pay in advance we reserve the right to obtain identity and creditworthiness information from specialized service companies (economic agencies) in order to safeguard our legitimate interests. The credit assessment may include likelihood values ​​(score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods and which, among other things, are used to enter address data. We use the information obtained on the statistical probability of a payment default for a balanced decision on the reasoning, execution or termination of the contractual relationship. Their legitimate interests will be taken into account in accordance with legal requirements. The data exchange between us and the economic information services protects BALLETONIST from damages that have a long-term effect on sales prices. So you also benefit from an examination of the customer data for this purpose.

 

Operational data

You can visit our website without giving any details about yourself. We merely store access data in so-called server log files, e.g. The name of the requested file, the date and time of the retrieval, the amount of data transferred, and the requesting provider. This data is evaluated solely to ensure a trouble-free operation of the site and to improve our offers. They do not allow us to draw specific information about individual customers.

 

Cookies

BALLETONIST may use cookies to make your shopping experience as comfortable as possible. No personal data is stored in our cookies. Cookies are small text files that are stored on your computer / tablet / smartphone a.o. There are different types of cookies: the so-called session cookies are deleted after closing your session and closing the browser. The so-called persistent cookies remain on your device and help BALLETONIST to recognize you on your next visit to the online shop. You can configure your browser to let you know when cookies are set and even decide how to accept cookies.

 

Newsletter registration

When you register to our newsletters, we use the data required for this purpose, or separately, which you have provided, such as your response and buying behaviour, to send you regular our e-mail newsletter. We have expressly granted you the following authorizations. I agree that my personal data, namely the first and last name, gender, address, telephone number, e-mail address, date of birth, as well as my answer and purchase behaviour, are sent by mail or e-mail to information and newsletters on clothing, fashion, sales and events mail or by phone call or via SMS, can be processed by BALLETONIST. I also agree to receive information and newsletters from BALLETONIST by mail or by e-mail or by telephone or by SMS. You can revoke your approval for the free newsletter and CRM program at any time by contacting BALLETONIST by email: Info@balletonist.com, or by filling out the contact form on the website, or via a link provided in the newsletter.

 

© BALLETONIST 2018